Linda CURVES privacy policy

Last updated: October 31, 2024

This Privacy Policy describes how Linda CURVES California (hereinafter, the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on lindacurves.com (hereinafter, the "Site") or communicate with us in any other way regarding the Site (collectively referred to as, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for any other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps that may be required by applicable law.

Collection and Use of Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as detailed below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, those of our users, and others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. The term "personal information" is used to refer to information that identifies or describes you individually, as well as information that can be related or associated with you. The following sections describe the specific categories and types of personal information we collect.

Information We Collect Directly from You

Information you submit directly to us through our Services may include the following:

• Contact Details Includes your name, address, phone number, and email.
• Order Information Includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account Information Includes your username, password, security questions, and other information used for account security purposes.
• Customer Support Information Includes the information you choose to include in communications with us, such as when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this data; however, this may prevent you from using or accessing these features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services (hereinafter, "Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies (hereinafter, "Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, and thereby fulfill our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information through online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.

Use of Your Personal Information

• Provision of Services and Products. We use your personal information to provide you with the Services and thereby fulfill our contract with you, which includes processing your payments, fulfilling orders, sending notifications related to your account, as well as your purchases, returns, exchanges, or other transactions, in order to create, maintain, and manage your account, arrange shipping, facilitate returns or exchanges, and other features and functionalities related to your account. We may also improve your shopping experience by allowing Shopify to link your account to other Shopify services you choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising. We may use your personal information for promotional and marketing purposes, such as sending you promotional, advertising, and marketing communications via email, text message, or postal mail, as well as displaying advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on both our Site and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you will be responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other details with anyone. If you believe your account has been compromised, please contact us immediately.
• Communications and Service Improvement. We use your personal information to provide you with customer service and improve our Services. This is in our legitimate interest to be able to respond to you, as well as to provide effective services and maintain our business relationship with you.

Cookies

As with many other websites, our Site also uses cookies. For specific information about the cookies we use related to the operation of our store with Shopify, please refer to https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and our Services (which includes remembering your actions and preferences), as well as to perform analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better customize services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to configure your browser to delete or reject cookies through your browser controls. Please note that deleting or blocking Cookies may negatively affect your user experience and may cause some of the Services, including certain general features and functionalities, to function incorrectly or become unavailable. Additionally, blocking Cookies may not completely prevent information from being shared with third parties, such as our advertising partners.

Our website also identifies the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you notify us of your preference through the GPC signal, we will treat that signal as a valid opt-out request for not sharing/not receiving targeted advertising for the associated browser or device, and if we can associate the device sending the signal with a Shopify account, we will also apply the voluntary opt-out request to the account. For more information about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other "Do Not Track (DNT)" signals that may be sent from your web browser or device.

Disclosure of Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for contractual compliance purposes, legitimate purposes, or other reasons under this Privacy Policy. Such circumstances may include the following:

• With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
• With business and marketing partners to display advertisements and provide services to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you indicate, request, or otherwise consent that we disclose certain information to third parties, such as to send you products or through the use of social media widgets or login integrations with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
• In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms of service, and protect or defend the Services, as well as our rights, those of our users, and others.

In the past 12 months, we have disclosed the following categories of personal and sensitive data about users for the reasons set out above in “How we collect and use your personal data” and “How we disclose personal data”:

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

We have "sold" and "shared" (these terms as defined in applicable law) personal information during the preceding 12 months for the purpose of engaging in advertising and marketing activities as set forth below.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to unaffiliated sites or sites not under our control, you should review their privacy and security policies, as well as other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found therein. Information you provide on public or semi-public sites, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without limitation as to its use by us or by third parties. Our inclusion of such links does not, by itself, imply any endorsement of the content of such platforms or their owners or operators, except as disclosed in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (these terms as defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you are located, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.

• Right to Access/Know: You may have a right to request access to the personal information we hold about you, including details relating to the ways in which we use and share your information.
• Right to Deletion: You may have a right to request that we delete the personal information we maintain about you.
• Right to Correction: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right to Portability: You may have a right to receive a copy of the personal information we maintain about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Restriction of Processing: You may have the right to request that we stop or restrict our processing of the personal information.
• Withdrawal of Consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by directly replying to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have made.

You may exercise any of these rights as indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an authorized agent, we will require that you provide proof that you have authorized such agent to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details listed below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside of the country you live in. Your personal information will also be processed by staff and third-party suppliers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as the case may be, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us at , email us at info@LindaCURVES.com or contact us by mail at 2231 Calle Del Mundo Unit 325, Santa Clara, CA, 95054, US.